Effective Managerial Skills

Duration: 3 days
Course description:
The quality of a manager and effective management styles can determine the culture of an organisation, the productivity of its staff and ultimately, success or failure. A manager should have the ability to direct, supervise, encourage, inspire and coordinate, and in doing so facilitate action and guide change. This course provides a foundation for these essential management abilities to bring the organization forward.

Who would benefit:
Managers and team leaders from all disciplines.

Time and priority management
How teams work
Developing performance
Motivating the team from within
Coaching the team as a whole and individually
Appraisals that work
Managing upper management
Managing effective meetings

Lean Thinking & Value Stream Management

Duration: 3 days
Course description:
The need for rapid and sustainable development within supply chains is one of key imperatives of today’s business environment. This course focuses on understanding the value stream concepts and practicing the lean tools and techniques in strategic change management environment

Who would benefit:
Managers, supervisors and team leaders

Understanding the value stream
Thinking strategically about change
Thinking strategically about supply
Making change in supply management
Making change in other linked processes

Business Plan Development and Implementation

Duration: 3 days
Course description:
This course intrduces the issues, strategies and relationships that relate to the job of developing sustainable revenue through well managed business development activities. Participants will acquaint themselves with managing a sales force and helping them sell. Special emphasis is focused on developing a sales force program, managing strategic account relation- ships, team development, diversification in the work force, sales force automation, problem solving skills and handling financial issues.

Who would benefit:
Professionals from all disciplines intending to maximize their business planning and control expertise

What is a business plan?
Why prepare a business plan?
What to avoid in your business plan
Business plans structure
Vision & mission statements
Market Analysis
Goals, strategies and schedules
Concluding the business plan

Six Thinking Hats

Duration: 3 days
Course description:
Looking at decisions from a number of perspectives forces one to move out- side habitual thinking styles and helps one to get a more well-rounded view of the situation. Six Thinking Hats is a practical and effective management tool that can significantly improve the productivity and effectiveness of an organization.

Who would benefit:
Professionals of any discipline

What are the Six Thinking Hats?
The Six Hats Process
Six Hats in Meetings
Six Hats in Creativity

Change Management & How to Lead Change

Duration: 3 days
Course description:
Change management is a structured approach to shifting individuals, teams and organizations from a current state to a desired future state. It is an organizational process aimed at empowering employees to accept and embrace changes in their current environment. This course provides change leaders the tools and skills to manage and lead change.

Who would benefit:
Anyone empowered to lead change or anyone intending to implement change

The principles of change management
Methods of planning for change
Using planning tools
The importance of communication
Thinking about change
Getting commitment and involvement
Types of change and the 10 steps of change
Kotter’s ”Eight Stage Process” to change management
Development of a change action plan

High Performance Management Skills Toolbox

Duration: 3 days
Course description:
Management is about results. Results are about people. Only those who really understand the real processes behind true performance generation will be able to deliver the ever increasing demands of organisational performance high performance managers. This course is designed to enhance the participant’s management capabil- ity, and is ideally suited to equipping them for the challenges ahead.

Who would benefit:
Managers,supervisors and team leaders

Managing self
Managing the team
Managing within the organisation
Change management
Managing Conflict
Performance Management