Duration: 2 days
Course description:
Fulfilling customers’ needs is the pathway to success at selling and the first step to that is the ‘humanistic approach’ or making that first impression a positive one that sticks while build- ing rapport along the way. Customer relationships are grown from the first seed sprouting to the picking of the fruit – each step must be watered and minded carefully. Take on some new tools from the toolbox of selling today and invest in oneself or the team.
Who would benefit:
All sales personnel
Duration: 2 days
Course description:
The truth is that people buy from people they like to work with. It’s that simple. We’ve all been treated as if we were a number and not surprisingly, few of us like this uncaring approach. This program teaches participants how to partner with customers, listen, and build lasting, profitable business relationships to diversify customer base and maximize the revenue to unexpected figures.
Who would benefit:
Frontline sales personnel at any level and business type
Duration: 3 days
Course description:
This course will improve a team’s ability to introduce new products or services to customers and to close more sales. It is a fully customized Cross Sales and Up Selling course. Participants will learn and develop new approaches, language and sales skills to build rapport with the Customer, to introduce products/ services, to sell the benefits of these to Customers and to sell successfully for revenue maximization.
Who would benefit:
Sales personnel at all levels
Duration: 3 days
Course description:
This course is designed to help organizations to identify their ICT (Information and Communication Technology) objectives and requirements, on an ongoing basis, and explains how to undertake the steps required in order to fulfill these aims, from an informed position. Best-practices are illustrated and common pitfalls & potential problem areas to be avoided, are also highlighted.
Who would benefit:
Professionals involved in network administration and telecommunication solutions
Duration: 3 days
Course description:
This program focuses on Large Account Management Process to enable participants to reveal how to best manage and grow strategic accounts, by bringing the entire relationship into view. This process will provide a road map for strategic customer relationships with growth potential through the development of a one-to three-year plan to guide team selling and customer collaboration efforts.
Who would benefit:
Anyone handling Large Accounts
Duration: 2 days
Course description:
Survival in today’s market place relies on many more elements than price alone. One must be able to brand themselves and their products and services to survive. If it’s not possible to compel, it won’t be possible to sell. This course will explore how to manage accounts to maximize their potential, how to influ- ence prospects and how to win and retain key account business.
Who would benefit:
Marketing & sales team leaders and managers